Privacy Policy

Last updated: 30 June 2026

1. Introduction

Cromwell Electrical Pty Ltd (ABN 99 698 816 036) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose and safeguard your personal information.

2. What Information We Collect

We may collect the following types of personal information:

• Your name, email address and telephone number
• Your business or residential address
• Details of your enquiry or service request
• Correspondence and communications with us

3. How We Collect Information

We collect personal information directly from you when you:

• Submit an enquiry via our website contact form
• Send us an email at ceo@cromwellelectricalpty.site
• Communicate with us by phone or in person

4. Cookies and Website Data

Our website does not use tracking cookies or analytics services. We do not collect browsing behaviour data. Our web server may log standard connection information such as your IP address and browser type for operational security purposes only. This data is not shared with third parties.

5. How We Use Your Information

We use your personal information solely for the purpose of:

• Responding to your enquiries and providing quotes
• Delivering electrical services you have requested
• Communicating with you about your project
• Complying with legal and regulatory obligations

6. Disclosure of Information

We will not sell, trade or rent your personal information to third parties. We may disclose your information where required by law or with your consent.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Electronic records are stored securely and access is restricted to authorised personnel only.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction if you believe it is inaccurate. To make a request, please contact us at ceo@cromwellelectricalpty.site.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us with your concerns. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Contact

For any questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

Cromwell Electrical Pty Ltd
Email: ceo@cromwellelectricalpty.site
ABN: 99 698 816 036